Fix Error Code 5 “Aw, Snap! Something went wrong while displaying this webpage” in Chrome

Checking your internet connection is one of the fundamental troubleshooting steps when encountering various issues while using web browsers like Google Chrome. A stable and reliable internet connection is essential for proper web browsing and can have a significant impact on your overall browsing experience.

When you encounter the “Aw, Snap! Something went wrong while displaying this webpage – Error Code 5” in Chrome, checking your internet connection should be one of the first things you do. If your internet connection appears to be stable and functioning correctly, but you continue to encounter the “Aw, Snap! Something went wrong while displaying this webpage – Error Code 5” error in Chrome, you can move on to the other troubleshooting steps to further diagnose and resolve the issue.

Sometimes, the error may be temporary. Try refreshing the webpage by pressing the F5 key or clicking the Refresh button. This simple action can resolve certain temporary glitches and load the webpage correctly. Refreshing the page forces Chrome to attempt to fetch the latest version of the webpage from the web server. It can be effective in resolving temporary glitches or issues where the browser may not have received all the necessary resources to display the page correctly.

If the error is specific to a single webpage, try accessing other websites to determine if the issue is widespread or isolated to that particular site. If the error occurs on multiple websites, it is more likely related to your browser or system settings, and additional troubleshooting will be necessary.

Clearing browsing data can help resolve issues caused by corrupted or conflicting data. The cache and cookies, in particular, store temporary files and session information from websites you visit. If these files become corrupted or contain outdated information, it can lead to the error code 5 in Chrome.

Additionally, some websites may store large amounts of data in your browser, consuming valuable disk space. Clearing your browsing data, including cache and cookies, can resolve issues caused by corrupted or outdated data. To clear browsing data, follow these steps:

• Press Ctrl + Shift + Delete (or Command + Shift + Delete on Mac) to open the Clear browsing data window.
• Choose the time range for which you want to clear data (e.g., last hour, last 24 hours, last 7 days, etc.).
• Select the types of data you want to clear (Browsing history, Cookies, Cached images, files, etc.).
• Click “Clear data” to proceed.

Caution: Clearing browsing data will remove your browsing history, cookies, and other saved data from Chrome. This includes saved passwords, so you may need to re-enter passwords for websites you visit regularly. Be sure to carefully review the data types you select to clear.

Extensions can modify how Chrome works, and if one or more extensions are causing conflicts, it can result in rendering issues and errors. By disabling extensions, you can determine if any of them are responsible for the “Aw, Snap! error code 5” error. Disabling extensions allows you to isolate the problem and identify which one, if any, is causing the issue.

To disable extensions, follow these steps:

• In the Chrome address bar, enter chrome://extensions, and press Enter.
• Disable all extensions by toggling the blue switch next to each extension.

After disabling the extensions, check if the error persists. If the error is gone, one of the extensions might be causing the issue. To identify the problematic extensions, enable each extension one by one and check if the error reoccurs after enabling a specific extension.

Disabling hardware acceleration can be beneficial if you suspect that your GPU or its drivers are causing issues with Chrome. By disabling this feature, Chrome will use the traditional software rendering method, which may be more compatible with your system and help resolve the error.

To disable hardware acceleration, follow these steps:

• In the Chrome address bar, enter chrome://settings, and press Enter.
• Scroll down to the “System” section.
• Toggle off the “Use hardware acceleration when available” option.

By using software rendering instead of hardware acceleration, you can avoid potential conflicts with your GPU and drivers. If error code 5 disappears after disabling hardware acceleration, you may want to check for GPU driver updates or consider adjusting other graphics settings on your system to improve compatibility with Chrome.

Checking for malware is a critical step when troubleshooting the “Aw, Snap! Something went wrong while displaying this webpage – Error Code 5” issue in Google Chrome. Malware refers to malicious software designed to cause harm, including viruses, spyware, adware, and other harmful programs. Malware can interfere with your browser’s normal operation, leading to various errors, including the “Aw, Snap!” error.

As we know, malware can infect your computer through various means, such as downloading malicious files, visiting compromised websites, or clicking on malicious links. Once installed, malware can disrupt your system’s functionality, compromise your online security, and cause issues with web browsers like Chrome. Checking for malware is essential to ensure the integrity of your system and to identify and remove any harmful programs that may be causing the error.

There are several methods to check for malware on your computer:

• Use Antivirus Software: Run a full system scan using reputable antivirus software. Antivirus programs are designed to detect and remove malware from your computer. Make sure your antivirus software is up to date to ensure it can identify the latest threats.
• Malware Removal Tools: There are specific tools and utilities designed to target and remove specific types of malware. These tools can be effective in removing stubborn malware that might not be detected by standard antivirus programs.
• Windows Defender (Windows OS): Windows Defender, the built-in security software on Windows operating systems, can also scan and remove malware. Ensure that it is enabled and up to date before performing a full system scan.
• Online Malware Scanners: Some cybersecurity websites offer online malware scanning services. You can upload specific files or run a scan directly from the website to check for malware.

By ensuring your system is free from malware, you can eliminate a potential cause of the error and safeguard your computer and personal information from harm. Additionally, adopting good online security practices and keeping your software up to date can help prevent future malware infections and enhance your overall browsing experience.

Over time, you may inadvertently change various settings in Chrome or install extensions that conflict with each other, leading to issues like the “Aw, Snap!” error. By resetting Chrome settings, you effectively remove any problematic configurations and return the browser to a clean and functional state.

Resetting Chrome settings is a powerful troubleshooting step that can help resolve various problems, including error code 5 in Google Chrome. When you reset Chrome settings, it restores the browser to its default state, reverting all settings to their original configuration. This includes preferences, themes, extensions, and any customizations you might have made. By doing so, you can eliminate any misconfigurations or conflicting settings that may be causing the error.

To reset Chrome settings, follow these steps:

• In the Chrome address bar, enter chrome://settings/reset, and press Enter.
• Click on the “Restore settings to their original defaults” button.
• Click “Reset settings” to confirm.

This action will reset Chrome to its original state while preserving your bookmarks and saved passwords. However, all other settings will be reset to default. After resetting Chrome, check if the error is still present.

Webpage compatibility issues can arise due to various reasons, such as outdated code, unsupported features, or browser-specific implementations. When a webpage is not compatible with Chrome, it may fail to load or render correctly, triggering the “error code 5.” By checking the compatibility of the webpage, you can determine if the error is specific to that webpage or if it occurs across all websites.

To check webpage compatibility in Google Chrome, follow these steps:

• Try Other Websites: First, try accessing different websites to see if the “Aw, Snap! error code 5” error is specific to a particular webpage or if it occurs on all websites. If the error is isolated to one specific webpage, it suggests that the issue lies with that particular site’s compatibility with Chrome.
• Use Incognito Mode: Open the problematic webpage in Chrome’s incognito mode. Incognito mode disables extensions and uses default settings, which can help identify if an extension or custom setting is causing the compatibility issue.
• Test in Other Browsers: Try opening the webpage in other web browsers like Firefox, Safari, or Microsoft Edge. If the webpage loads correctly in other browsers but not in Chrome, it indicates a potential compatibility issue specific to Chrome.
• Check for Browser Updates: Ensure that you are using the latest version of Chrome. Outdated browsers might not support certain web technologies, leading to compatibility problems.
• Developer Tools: Chrome’s Developer Tools allow you to inspect the webpage’s elements and console for any error messages. Open Developer Tools by pressing Ctrl + Shift + I (or Command + Option + I on Mac) and switch to the “Console” tab. Look for any error messages or warnings that might be related to the “Aw, Snap!” error.

Mostly this kind of error can’t be resolved by changing browser settings or any other changes on the computer. The best way to resolve this problem is the contact the website owner. By taking prompt actions, such as installing fresh SSL or optimizing other coding errors, this problem can be resolved on the server end. In that case, Chrome is not the problem, but the webpage itself.

Frequently Asked Questions (FAQs)

Conclusion

The Error Code 5 issue in Google Chrome can be caused by various factors, and the steps mentioned above cover a wide range of potential solutions. It’s essential to follow these troubleshooting steps systematically to identify the cause of the error and resolve it effectively.

If you continue to experience the “Aw, Snap!” error with “Error Code 5,” despite attempting these solutions, the issue might be more complex, and you may need to seek help from Google Chrome’s official support forums or contact their support team for further assistance.

Always ensure you have a backup of important bookmarks and data before performing any significant changes to your browser or system settings. Additionally, keep your operating system and software up-to-date to avoid known bugs and security vulnerabilities.